Patient Consultation Exercise

COVID-19, mitigating the risk and looking ahead…


The Plas Menai Health Centre elected to consult with its staff in the month of May 2020 to gather their thoughts in respect of the COVID-19 risk within practice, the mitigation and controls that have been put in place to reduce the risk and also to question their thoughts on the future and the manner in which they would embrace new processes that have been introduced within the ‘COVID-19 period’ to be in place for the long-term; processes such as electronic consultation and a model of care more designed towards remote access and interaction.  
Also, the partners were keen to explore the thoughts of the patient cohort and particularly their experiences and thoughts of how the changes forced in the last few months could bring benefits in the longer term.
This report provides the outcomes of the initial responses provided by the patients and is shared for the patient community as a whole to read. 

Those wishing to be included in the survey are invited to visit our website at:

Signed by the Plas Menai Health Centre Partnership:

Original signed 

Dr Catherine Hughes Dr Nefyn Williams Dr Louise Lomax Dr Jens Foell

Dated: 15 June 2020

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